Privacy Policy

Last updated: May 31, 2026

1. Scope

This Privacy Policy applies to the Nine Luminaries website and to mobile applications that Nine Luminaries may publish in the future. If a specific app provides its own privacy notice, that app-specific notice will govern the relevant app experience.

2. Information We May Process

When providing website access, app features, customer support, and security maintenance, we may process limited information such as basic device information, app diagnostics, contact details submitted by users, and support requests. We aim to keep data collection proportionate and purposeful.

3. How We Use Information

We use information to provide and improve our services, respond to enquiries, resolve technical issues, protect our systems, and meet legal, platform, or app store review requirements.

4. Third-Party Services

Some apps may rely on app stores, cloud infrastructure, analytics, crash reporting, or similar third-party services. Where relevant, we will describe the main categories of third-party services in the app or support materials and choose providers with appropriate privacy and security practices.

5. Contact

For privacy questions, or to request access, correction, or deletion of personal information, please contact us through the contact page or email support@9lumi.com.